Satellite internet provider Starlink has shut down all its internet terminals operating in Uganda after being directed by the Uganda Communications Commission (UCC) to halt what the regulator described as the illegal provision of telecommunication services.
The shutdown followed a formal communication from UCC dated January 1, 2026, warning against the unauthorised use of Starlink services in the country. In response, Starlink implemented a service restriction that took effect on January 1, 2026, disconnecting all users within Uganda.
In a letter dated January 2, 2026, addressed to the UCC Executive Director, Starlink confirmed the action, stating that it had activated a new restriction tool to ensure compliance with Ugandan regulations.
The company clarified that it is not licensed to operate in Uganda and has therefore not been offering or promoting its satellite internet services locally.
“Starlink Uganda itself is not selling or marketing satellite internet services in Uganda because it is not yet licensed by the UCC,” the company said.
Starlink explained that any terminals that had been active in Uganda were acquired in countries where the service is authorised and later illegally imported into Uganda by individuals.
According to the company, the use of its service within Uganda occurred without its consent and contravened its terms of service. It further stressed that it has never brought Starlink equipment into the country.
“As of 01 January 2026, there are no Starlink terminals operating in Uganda,” the letter stated.
Starlink said it is working closely with the UCC to regularise its operations and complete the licensing requirements needed to operate legally. The company thanked the regulator for its engagement and indicated its intention to officially enter the Ugandan market once approvals are granted.
The UCC has previously cautioned the public against using unlicensed satellite and internet services, citing risks related to regulatory oversight, national security, and consumer protection.
Starlink is a satellite-based internet service owned by SpaceX, the American aerospace company founded by billionaire entrepreneur Elon Musk. The service delivers high-speed, low-latency internet through a network of satellites in low Earth orbit, offering connectivity in areas not easily served by traditional fibre or mobile networks.
